Roof leaks, potential fire hazards, void warranties, and lack of after-sales service… These are common problems which you could encounter if you haven’t chosen your solar installer wisely.
The good news is that there certainly isn’t a lack of experienced solar installers with a well-trained crew. You just need to know what to look for!
In this quick article, we’re sharing a few tips which you should bear in mind before enlisting a solar service provider.
Tip 1: Expertise is key
Choose an installer with proven expertise in installing solar energy systems. There are a few bodies that offer compliance certification such as The South African PV GreenCard. This is a safety certification, a quality assurance standard, and training programme for solar PV installers. Quality and safety are assured via the specialized education and training provided to solar PV installers prior to them being certified and registered on the PV GreenCard database. This certification means that these installers are proficient and compliant with all of the relevant national and municipal electrical regulations. This is particularly important for insurance, finance, and regulatory purposes.
Tip 2: The more experience, the better
Find an installer with a successful track record. Solar is a growing industry that attracts professionals from many backgrounds. Contractors that once focused on other types of projects are extending their practice into solar installation. When inquiring about an installer, ensure that they have an established solar track record. A solar provider should be able to discuss and show you systems installed for previous clients.
Tip 3: Reputation
If you have friends or acquaintances with a solar system, find out if they were happy with their installer. Online consumer reviewing platforms are another way to find out more about a company. It’s also advisable to find out if the solar installer outsources its labour. If so, the quality of the installation might be less predictable…
Tip 4: Insurance and licences
Does the installer have a business license and insurance policies? Typical business licenses for residential solar installers include general contracting, electrician, home improvement, or home performance contracting licenses. At a minimum, installers should also have general liability insurance. Ask them to furnish proof of these.
Tip 5: Turnaround Time
Because solar energy has exploded in popularity in recent years, many solar installers have jam-packed installation schedules for months. If you want a solar system installed soon, it is wise to ask what their schedule looks like before signing a contract.
Tip 6: Warranties
Make sure you are clear about warranties before signing a contract with a solar panel installer. Various solar equipment comes with different manufacturer warranties, and installers often guarantee their work as well. Because solar is a pretty hefty investment, it is wise to protect yourself with a warranty. Workmanship warranties can vary widely between installers but often last between one to 10 years. The solar equipment has additional warranties that are provided by the manufacturer – look into these too.
In closing…
Going solar is a significant investment. Partner with an installer that can provide you with a strong, trusting relationship. The best installers will work with you to understand how solar fits within the energy system of your home or business. Moreover, superior installers are guides and advisors. Your solar installer should be someone that that you want to do business with, as well as a professional with the competence that you expect.